SUPPORT TERMS & CONDITIONS: These forums are intended to provide assistance to buyers who experience issues, but please keep in mind that themes purchased from ThemeForest are provided "as-is" with no guarantee of support (as stated in ThemeForest terms & conditions). If we determine the issues are caused by user error or are the result of a plugin, we will ask that you retrace your edits or contact the developer of the plugin you're using. Additionally, themes purchased through a bundle promotion on ThemeForest are not eligible for support or updates (as stated in the bundle item description). For customizations, unless it is something we know off the top of our head or is something we can quickly look up and research, we'll have to ask that you use this customization request form. Thanks!