Hi there,

Please understand, the embed codes you use are not controlled/generated by the theme. The theme uses the embed codes you copy/paste 100% as is. If anything appears that you don't like, then you need to review the options available on the site where you're copy/pasting the embed codes. You can also review the embed code itself to see if there is any extra content you don't want.

Regarding videos playing or not playing, that is not something controlled by the theme. Embed codes are 100% controlled by the service where you are copy/pasting the URL. It's possible that service might have an issue or that there is something wrong with the video itself.

As you can see on the demo site for the theme, there are no issues with posts that have both a main video and a video tab. All videos play just fine.

Unfortunately none of these issues are related or caused by the theme, so issues with video embed codes is not something I can provide support for.

I hope this makes sense and that you understand my limitations. My best suggestion is to use the support services available at the site where you're copy/pasting URLs.

Best,

Chris

So you are telling me that can not have on both the Main video page and also the video tab? I tried it here and the video tab film does not play.
http://directorforhire.com/tonya-and-tony-ever-after/

Chris,
So here is the question then. What can I put in the "Main Video Embed Code" space that will allow the video to play on the video tab and not have:

Sleepless In Baghdad
Posted by 3DDiva on Sep 4, 2014 in Editing, Narrative, Productions

the Posted by and date on the page main video page?

The reason I had the other "iframe" in the main video is because I read another post that said that was the was to get read of the Posted by and date information.

So, this is the embed code from Vimeo:
<iframe src="//player.vimeo.com/video/60633495?title=0&byline=0&portrait=0" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

Do I need to take the iframe src=" out of the code???

Hi there,

I can't say for sure what the issue is. The theme is setup to display either the embed code content you enter in the "main video" section or the post title only. In the source code, I see both an iframe embed codes AND a post title, so there seems to be a problem with the embed code you're using.

Unfortunately that isn't something theme-related, so I can only suggest that you double-check that you're entering the embed code properly into the post options field.

Best,

Chris

Hummmmm interesting. Do you have any idea why and how to correct that problem?

Thanks

Hi there,

In all the examples I've seen, it's the main video that isn't working. Your video tabs appear to display/play videos just fine.

Best,

Chris

Exactly, and that is why I tried to make the distinction between the video tab and the main video. So again, the code works for the main video and the same code does not work or any code from Vimeo will not work in the video tab.

Thanks,
A.

Hi there,

Just to clarify, the main video is not the same as the video tab. Reference: http://themolitor.com/help/producer/#mainVideo

Best,

Chris

Chris,
This is the code presently in the video tab for Tonya & Tony: Ever After:

<iframe src="//player.vimeo.com/video/60690381?title=0&byline=0&portrait=0" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

This is the video embed code I copied from Vimeo for this film:

<iframe src="//player.vimeo.com/video/60690381?title=0&byline=0&portrait=0" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

When I take the same code and put it in the two different places for video one works and the other does not.

Thanks,

Hi there,

Unfortunately I can only recommend you double-check what you're copying because the source code indicates that there is no video data in the markup.

Maybe copy/paste the embed code here in the forums so I can have another example outside of your site?

Best,

Chris

I went to the share of each movie on Vimeo and copied and pasted from there. That is all.

What happens is that the Vimeo embed code works just fine on the video page, but the same code does not work on the video tab.

Any other suggestions?

Thanks,
A.

Hi there,

Looking at your source code, you don't have proper video embed information provided...

<iframe width="0" height="0" frameborder="0" style="display:none;"></iframe><h1>Critter Island</h1>

There is no reference to a video url in the above markup. Please make sure you're properly copy/pasting the embed code.

Best,

Chris

http://directorforhire.com/critter-island/
The video tab in not working. It is a video from Vimeo. I am on a MAC. My friend just checked on a Windows PC and another video on the site worked.

Thanks,
A.

I figured out the first gallery tab problem of how to make sure the photos go to the tab, but not the 2nd problem of not wanting them to go to a gallery tab.

A.

Hi there,

Can you provide a link to the page where the video is not working? I'll check it out.

Best,

Chris

I can not get the Gallery tab to work on one film. The photos just post to the Post, but not to the Gallery tab.

Also, how do I NOT have a gallery tab? I have not made a gallery for 3 of the films, but there is a gallery tab which shows the post and photo that I just wanted in the post. I don't want a gallery tab for these posts.

Thanks,
A.

I have seven different films on the site and none of the play in the video tab. video will play in the one screen for those which have them, but not in the video tab. What do I need to do. I have added nothing, like plug-ins, to the site. I am using it straight out of the "box."

Thanks,
A.