Hi there,

Just to clarify, the video background is a separate item/system from the audio feature. In other words, they load independently and are not intended to function in sync with each other.

Looking at your video, I believe the issue is the file size, which is taking a bit long to load. My best suggestion is to make sure the file is optimized for web as Safari seems to have a bit longer loading process for mp4 than Chrome/FireFox.

Best,

Christopher

Hello,
Thank you for getting back with me. I have fixed a few things since submitting the original post.
Numbers 2 & 3 have been handled.

Here is my website: https://cultureofcreativity.blog/

As for number 1: On Safari, the audio and video are not matching up. On chrome, it works perfectly.
I have installed a video only mp4 into the video background field.
I have installed an mp3 for the audio.

But for some reason, there is some glitch on safari.

Hi there,

Can you provide a link to your site? I'll check it out. Also, are you having the same issue with the demo site? Reference: http://themes.themolitor.com/vysual-video/

Regarding text alignment and styling, you can achieve all that via CSS in the Custom CSS box (on the Customize page). If you need help with these layout edits, I'll have to ask that you submit a request for custom services as customizations are not covered under my standard support services: http://themolitor.com/custom

Best,

Christopher

Hello,

I am having some theme issues.

1. There is a major Safari issue for the background video. Slow video load time. I have to click on something in the menu for it to show up, can’t scroll, and the video and audio are out of sync (using safari). On Chrome it plays right away and functions properly.

2. I would like to make the text on all of the pages 'centered and justified' on the the desktop version. We still want the text to be readable on mobile, but we want the text on computer to full width with less page breaks.

3) On mobile: We need “Build your own dream...” quote on the home page at the bottom to be 'centered and justified'.

Thanks in adance