Hi there,

You all were busy last night! :-)

@Gotequity Nice find! Thanks for sharing your fix. I'll be sure to add this to the theme files and research future-proofing the theme.

One thing, I would maybe change step #2 above to use 3.13 instead of just 3 like this...

<script type="text/javascript" src="http://maps.google.com/maps/api/js?v=3.13&sensor=false"></script>

Best,

Chris

Gotequity - Thanks so much!

No worries, happy to help!

Back in business! Thank you, Gotequity!

Gotequity, you saved my day (ok ok, i'm a little bit over-exagerating)
thanks a lot !
Romain

Hey guys, I've found a solution...

1) Open header.php in your favorite text editor
2) Locate <script type="text/javascript" src="http://maps.google.com/maps/api/js?sensor=false"></script>
3) Change to <script type="text/javascript" src="http://maps.google.com/maps/api/js?v=3&sensor=false"></script>
4) Save and upload via FTP

By adding "v=3&" to the string, Google will return the release/stable version of the maps API, which is currently v3.13. Without the versioning parameter, the experimental version (v3.14) will be loaded, hence the marker issues.

This is not a long-term fix as the API is updated every 3-4 months, but hopefully it will buy some time for the developer to come up with a more permanent workaround.

Reference #1: https://groups.google.com/forum/#!topic/google-maps-js-api-v3/G8zBirIc5rg
Reference #2: https://developers.google.com/maps/documentation/javascript/basics#Versioning

it would be great that to solve the problem we would not have to reset the modifications each of us made to the theme, accordingly to our needs. just changing a piece of code would be better for me.

It's everyone:
http://www.efisheries.co.uk/
http://mandrivochka.co.ua/
http://potsdama.de/
http://www.6vitesse-on-tour.com/
http://www.viterbomaps.it/
http://adviserindex.co.uk/
http://www.nepafalls.com/
http://www.gooseflap.net/

So maybe a shared lib or google maps issue.
Hopefully we can get a hotfix soon. Prime traffic season for me.

same here, pins covered by nameplates.
http://marcherpuisdisparaitre.com
it did work perfectly yesterday.
i did not update wordpress to the new version. should I ?

having exactly the same issue!! pins covered by nameplates, looks like a mess. no idea what to do about it unfortunately, i need to ask some other people.

Chris, you have any ideas? some 14 hours ago, things still worked perfectly...

Looks like I'm having the same issue, just all of a sudden: http://nyhistoric.com/
Pins are gone.. nameplates are there. It's a mess. Functional, but a mess.
No code or anything changed. Just one day it stopped working.
Any ideas?

Hi there,

I'm more inclined to think it has something to do with your hosting bandwidth and/or memory allowance. I really can't say for sure, but I'm certain it isn't a theme-related or Google-related issue.

Sorry I can't be more help here.

Best,

Chris

thanks, i could try that, but the problem is that it has happened on random moments. so if i revert back to the default template and nothing happens for a while, i won't know how much longer i would have to wait before i can go back to my own site and draw conclusions. in the meantime, my site won't really be usable (as it's a company site rather than a blog, i can't afford that...)

also, this morning it happened again. the site has been up for about six weeks, and the first four or five weeks this issue didn't show up at all. in the last two weeks, it has happened three times. Do you think it could have something to do with google maps, perhaps they're changing things that affects the pins on my map...?

any other suggestions or thoughts would be immensely appreciated!

Huihan

Hi there,

Strange, I've never heard of this happening before. When something "just happens", 99.9% of the time it's the result of something changing somewhere.

I can't think of anything in the theme that would cause this behavior to occur. Especially as this is a seemingly random event, I'm thinking it has something to do with either your hosting/server or possibly with your loading experience.

Looking at your site, I see you've made some edits to the templates. My first suggestion would be to revert to the default template files and see if this still happens. That way you can rule out your edits having anything to do with it.

Let me know if that helps at all.

Best,

Chris

Hi Chris,

I've bought your navigator theme and am almost done with the final site (www.mychinaroots.com). However, twice now, it has happened that a large number of pins on the world map suddenly disappears, with no apparent reason.

the first time this happened, around half of the 47 pins were gone, and this morning, all of them were suddenly gone. the text boxes / posts normally connected to the pins were still on the screen, but the pins themselves just disappeared. we found that for some reason, the longitude and latitude of some cities get deleted (without us doing anything). once we add the longitude and latitude again, the pins re-appear.

do you know why this happens and how we can prevent this from happening again?

Thanks, very much looking forward to your response!

Huihan