Hey Paula,

Have you started uploading your own content? The theme just doesn't appear to be fully setup, making it tough to troubleshoot any problems. In terms of the icons that appear at the top of your site, that's just the Admin bar that appears once you login. The admin bar is a default feature of Wordpress that allows you (as the Admin) to quickly edit and add new pages/posts.

Also, I couldn't login to your site with just the username, I never received a password. Have you followed the Help file yet? It just seems like your site hasn't been populated as instructed yet.

Let me know - sorry you're having issues!

Thanks,
Justin

Hi Jason,
I've set my theme back to Brick & Mason. Here's the link to the home page: http://priceenterprises.net/WPBM/.

I have several galleries pages and they are titled with the template used for the gallery. The default template and full width template pages display, but the galleries in the blog, masonry and fixed image grid templates do not show. The page looks blank.

The weird navigation icons at the top only happens when I'm logged in.

I've run into a few other problems such as adding a table and trying to center the contents of each cell doesn't work, but if the galleries will work I can deal with the other problems.

Please feel free to log in as the administrator, userid: paula. I'll send the password separately as a reply to the email that was sent to me. Hopefully that will get to you.

Thank you! Paula
Thanks very mu

Hi Paula,

It doesn't appear that you're using the Brick + Mason theme anymore. If you flip it back and give me the heads up I'll take a look at your issue.

Thank you,
Justin

I have read and re-read the setup instructions. I have also deleted everything and started over from scratch even to the point of re-installing Wordpress into my website.

I can create gallery pages using your theme, they will only display if using the 'Default Template' or the 'Full Width' template. If I use the Masonry or Fixed Width nothing will display.

Also, if I set up a page to use the Masonry template and then change the theme to one of the defaults, it displays fine although in straight grid order.

Have you run into this before and do you have any suggestions other than to re-read the setup instructions yet again?

Thank you, Paula

Hi Paula,

Thanks for purchasing!

Sorry you're having trouble. Looking at your site, I don't see a logo, menu, posts, etc. Have you checked out the setup instructions in the help file? It's also important to review the options panel as some parts are required for the site to display as desired.

Let me know.

Chris

I've uploaded your Brick & Mason theme and have activated both it and the Option-Tree. I've uploaded a logo and some pictures, but while the uploaded logo displays on the pages, the pictures don't display when I view the pages. I just get a large blank page. I also get weird navigation icons on the top of the pages.

If I change to a different theme that I have installed, my pages and pictures show up exactly as I expect them to.

My site is at: http://priceenterprises.net/WPBM/

Can you please give me an idea of what is going wrong?

Thanks, Paula