Awesome! Thanks for following up :-)

Best,

Chris

Chris, I'm so sorry! The default marker Image url in the theme options was wrong. Everything works fine ... But I have a fresh copy now. That's a good thing.

Best,
Sascha

Sounds good! Standing by ;-)

Best,

Chris

Hey Chris,

I'll try the fresh copy of the theme next days, I'll let you know if that works.

Thanks,
Sascha

Hi there,

I'm really not sure. All I know is that this doesn't appear to be a theme-related issue, so my ability to provide support here is limited.

I still see a login screen when I try to load the image URL directly, so you may need to contact your hosting provider for help.

If it's not too much work, you might want to install a fresh copy of WordPress/theme on your new domain.

Hope that helps some.

Best,

Chris

Hey Chris,

my site moved to a new server, but that's strange because the subdomain neu.perped.es doesn't exist anymore.

I'm sorry, my knowledge isn't that best. I changed all settings in the database, where I found entries with neu.per... Could it be that I have to do any changes in the wordpress or theme settings or would it help if I load up the theme new?

Thanks,
Sascha

Hi there,

When I try to load the marker image file directly, I'm taken to a login page. Reference: http://neu.perped.es/wp-content/themes/wpnavigator/images/pin.png

This is likely the cause of the issue. Unfortunately this is something you'll need to resolve with your hosting configuration as this isn't something theme-related that I can help with.

Hope that helps some. Let me know.

Best,

Chris

Good morning Chris,

oops, I'm sorry... it has just been the child theme, don't know how that could happen. I updated the files in it now. I'm running the latest version, 2.2.2. But the markers are still dissappeared.

In my child theme I changed only some settings for opacity in header, footer and menu, some font styles and the blog info in the footer.

The bug in chrome exists since the latest wordpress update to 4.1.1, maybe it helps..?

Thanks, Sascha

Hi there,

Oh wow, looks like you're running version 1.0. This is very likely the issue.

Please update to the latest version, which is available on your downloads page on ThemeForest.

More info about updating available here: http://www.themolitor.com/forums/topic/faq-how-do-i-update-my-theme

Best,

Chris

Yes, I tried it a few times. Now, they dissapeard in chrome, too...
My site is http://perped.es

Hi there,

There appears to be a notorious JavaScript issue in FireFox 35+, so this doesn't appear to be a theme issue. Have you tried closing the browser and reloading the page?

If that doesn't help, please provide a link to your site and I'll check it out.

Best,

Chris

Hi there,

as the title says, no markers at all. In chrome it works fine. Any idea?

Thanks,
Sascha