Hi there,

Try removing the Custom CSS and let me know if that changes the behavior.

Best,

Chris

Hi Chris,

I have not made any changes except the custom CSS, almost all with your communication. Do you mean to remove those codes?

What do you mean to go to the default setup? I do not see any reset type button. However, if there is any, we have only 10 days to the Polling Day. Is there a way, we can try separately, keeping the site running?

Thanks,
Meer

Hi there,

Seeing that your site isn't behaving as it should, I'll have to ask that you revert to a default setup of the theme before I can actively investigate any issues. Once I'm able to rule out any possible customizations/edits/etc. as the cause, I'll be able to effectively troubleshoot the issue (if it still exists).

Best,

Chris

Hi Chris,

You certainly know better. To me except the Search Box above content, everything looks normal. I checked the Widget area and see no reason why the Search Box is above the content, whereas the Facebook widget is okay (below).

Links in the Widgets are working fine.

I have not done any edit, except some CSS in the custom area and most of them are with your help.

As you have user and pass, you might like to have a look on the Custom CSS.

Thanks,
Meer

Hi there,

Thanks for sharing the link.

There appears to be errors on your site. When I view the site is responsive mode, lots of elements display incorrectly (menu style is wrong) and overlap other elements (the search field isn't below the main content). I believe the issue on mobile devices is due to elements "sitting on top of" other elements, essentially making content not clickable.

My suggestion is to double check any edits you've made and/or review your widget content for errors in markup as I do not see this occurring in any of the installation of the theme that I have.

Let me know if that helps at all.

Best,

Chris

Sure Chris,

The direct link has been sent from Themeforest page.

Hi there,

Can you provide a direct link to the page where there are issues? I'll check it out.

Best,

Chris

Hi Chris,

I just received a complaint and then checked and found that on “smart phone” links inside the page are not working, whether it is on an image or text.

Thanks,
Meer