Hi there,

I can't help but think the issue is with your site specifically. I haven't had these issues occur before and the fact that some errors just come and go like that is very odd.

Is it possible for you to test this theme on a different hosting account/provider? It would help tremendously to rule out your hosting/server configurations as a possible cause to these problems.

Best,

Chris

Hi,
I can send you the logo, but that doesn't matter. You can try it with another picture and result will be the same - customize option will not save the results. If watever logo(and another options) can be set in theme - that will be fine for me. Also.. yes, somehow it working with color code inside now... magic. :)
PS - is it possible to change timeline settings(years to months or something like this)?
Thanks.

Hi there,

I see your site is loading now, but when I login, I also see the color code is still there. Did your site start working without having to remove the code I listed above?

Also, can you provide a link to the image you're trying to use for the logo? I'll try uploading it myself.

Best,

Chris

Thanks, that helped. But another problem show itself out of nowere... I set the logo and other things in customize page, but then i tried replace logo with another... but it failed. After reinstalling theme, deleting logo from library and some other things logo will not appear. I experimented with site title - it dissapeared too. With others may be the same, you can test it for yourself.
Sorry for troubling you and thanks.
PS - is it possible to change timeline settings(months but not years or something like this)?

:-)

OO! Thanks! I'll try to do that tomorrow. Now in Moscow 2 am: ) I'll surely write.

Hi there,

Thanks for checking. This is very odd. I'm really at a loss for what the issue could be. My best suggestion is to just hard code the color value that is trying to be generated, which is #9C91C5.

To do that, open up header.php and change the following on lines 22-85 from this...

//COLOR STUFF
function hex_shift($supplied_hex,$shift_method,$percentage=50){
	$shifted_hex_value     = null;
	$valid_shift_option    = FALSE;
	$current_set           = 1;
	$RGB_values            = array();
	$valid_shift_up_args   = array('up','+','lighter','>');
	$valid_shift_down_args = array('down','-','darker','<');
	$shift_method          = strtolower(trim($shift_method));
	// Check Factor
	if(!is_numeric($percentage)||($percentage = (int) $percentage)<0||$percentage>100) {
		trigger_error( "Invalid factor", E_USER_ERROR );
	}
	// Check shift method
	foreach(array($valid_shift_down_args,$valid_shift_up_args) as $options){
		foreach($options as $method) {
			if($method == $shift_method) {
				$valid_shift_option = !$valid_shift_option;
				$shift_method = ($current_set === 1) ? '+' : '-';
				break 2;
			}
		}
		++$current_set;
	}
	if(!$valid_shift_option) {
		trigger_error( "Invalid shift method", E_USER_ERROR );
	}
	// Check Hex string
	switch(strlen($supplied_hex=(str_replace('#','',trim($supplied_hex))))) {
		case 3:
			if(preg_match('/^([0-9a-f])([0-9a-f])([0-9a-f])/i',$supplied_hex)) {
				$supplied_hex = preg_replace('/^([0-9a-f])([0-9a-f])([0-9a-f])/i',
				'\\1\\1\\2\\2\\3\\3',$supplied_hex);
			} else {
				trigger_error( "Invalid hex value", E_USER_ERROR );
			}
			break;
		case 6:
			if(!preg_match('/^[0-9a-f]{2}[0-9a-f]{2}[0-9a-f]{2}$/i',$supplied_hex)) {
				trigger_error( "Invalid hex value", E_USER_ERROR );
			}
			break;
		default: trigger_error( "Invalid hex length", E_USER_ERROR );
	}
	// Start shifting
	$RGB_values['R'] = hexdec($supplied_hex{0}.$supplied_hex{1});
	$RGB_values['G'] = hexdec($supplied_hex{2}.$supplied_hex{3});
	$RGB_values['B'] = hexdec($supplied_hex{4}.$supplied_hex{5});
	foreach($RGB_values as $c => $v) {
		switch($shift_method) {
			case '-': $amount = round(((255-$v)/100)*$percentage)+$v;
			break;
			case '+': $amount = $v-round(($v/100)*$percentage);
			break;
			default: trigger_error( "Oops. Unexpected shift method", E_USER_ERROR );
		}
		$shifted_hex_value .= $current_value = (
			strlen($decimal_to_hex = dechex($amount)) < 2
			) ? '0'.$decimal_to_hex : $decimal_to_hex;
	}
	return '#'.$shifted_hex_value;
}
//MARKER HOVER COLOR
$linkColor = hex_shift($accentColor,'up',35);

...to this...

//MARKER HOVER COLOR
$linkColor = '#9C91C5';

Let me know if that helps.

Best,

Chris

Tried, sended another log/pass letter and some info to your profile.
Thanks.

Thank you for sending login details.

I took a look and it appears the issue is unique to your setup as I'm not able to recreate this error message on my own sites.

Would it be possible to revert to a default setup of the theme, without the translations you have applied?

I'm thinking that might have something to do with it.

Let me know if that has any impact.

Best,

Chris

Thanks a lot! I sent you the letter.

Hi there,

Please feel free to send me login details via email from my profile page: http://themeforest.net/user/themolitor

I'll be happy to take a look.

Best,

Chris

it's all good and all, but nothing will change this way. Theme were deactivated some time ago. If you want - I can give you log and pass, or we'll continue, sorry for my Russian, fapping. Thanks.

OK :)

bg #ffffff
base #ff007f
text #000000
accent #6755a6

my screen: http://yadi.sk/d/iLmHuxWAJZ52a

Hi there,

What is the actual hex value you're using? For example: #6755A6

I want to do a test with the same value you're using to see if the issue is common or unique to your specific setup.

Best,

Chris

http://baby-art-foto.ru
If you want i can give you login and pass for wp. Color values were set, after i changed them - nothing changed.... Thanks.

Hi there,

Please review the theme options on the Customize page. Make sure you have color values selected for use.

Let me know if that helps.

Best,

Chris

I installed theme, and see this error on site. Searched about the same problem - reinstalled 4 times, but nothing changed. Deactivated plugins - result not changed again.
error message:"Fatal error: Invalid hex length in /home/baby-art/baby-art-foto.ru/docs/wp-content/themes/curator/header.php on line 64".
type of installing: from zip-file(only one working, somehow. 2 times from wp, 2 times from mac).
Please, help. If you have questions - you are welcome.